Information We Collect

When you reach out about corporate floral designs or gift options, we gather information you knowingly supply. This covers your full name, company name, email, phone, delivery locations, and particular specifications for your floral requirements. Payment details are also collected during orders, but handled securely by our payment partners.

For corporate clients, we might collect extra business data like company registration numbers, preferred delivery timelines, and budget constraints to tailor our service to your needs.

Our site automatically gathers certain technical details when you browse, such as IP address, browser category, device specs, and navigation path. We use this to enhance site performance and learn how clients discover our offerings.

How We Use Your Information

We mainly use your data to complete orders and offer top-notch support. This covers order processing, arranging deliveries, crafting customized arrangements per your specs, and keeping you informed about your service needs.

We also analyse data to enhance our services and the website experience, helping us identify the most valuable corporate floral offerings for our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

Harbor Quill Studio values your privacy and does not sell personal data to others. We share information only as needed to deliver our services or when legally obliged.

We may disclose essential data to trusted service partners who assist in running our operations. This includes delivery partners, payment processors, and IT service providers. These partners are contractually bound to safeguard your data and use it solely for the services they render to us.

We may reveal information when required by law, a court order, or government demand. We may also share data to defend our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This involves safe data storage, encrypted communications, and restricted access to personal information inside our organization.

Although we deploy robust security measures, no internet transmission method is completely secure. We continuously update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on applicable laws, you may be entitled to access, amend, delete, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will reply within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose collected.

Cookies and Website Tracking

This site uses cookies and similar technologies to enhance your browsing experience and learn how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can adjust cookie settings in your browser. Turning off some cookies may impact how the site functions. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

The site may include links to third-party websites or services. This privacy policy covers only Harbor Quill Studio and our site. We are not accountable for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you visit via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or applicable laws. If substantial changes occur, we will adjust the "Last Updated" timestamp at the top of this document.

We invite you to periodically review this policy to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise privacy rights, or have concerns regarding how we handle your information, please reach out to us.